Job Description

Position: Datacenter Operations Technician

Location: Twinsburg, OH 44087 - Sacramento, CA 95832

Duration: Full Time

Twinsburg, OH 44087 - $65,000 Year - Max

Sacramento, CA 95832 - $70,000 Year - Max

Are you someone who enjoys working hands-on with servers, cables, and network gear in a fast-paced environment? We are looking for a Datacenter Operations Technician with solid experience to join our 24x7 infrastructure operations team. You will play a key role in keeping our Datacenter humming smoothly-from racking and cabling to troubleshooting and vendor coordination.

This role is for someone who has prior hands-on experience in an Enterprise Datacenter environment and enjoys being on the front lines of technology operations.

What You'll Be Doing

Day-to-Day Operations

• Install and set up servers, switches, routers, and other hardware devices.
• Perform cable patching and labelling activities as per the Datacenter standards.
• Keep detailed records of tasks in the ticketing system and inventory system.
• Configure basic network interfaces (e.g., KVM, DRAC/ILO).

Troubleshooting & Support

• Resolve network-related issues and perform cable swaps (Ethernet/Fiber).
• Check device power and LED alarm indicators and perform troubleshooting activities.
• Troubleshooting of copper and fiber optic cabling infrastructure.
• Execute reboots and perform initial diagnostics as per the defined process/procedures.
• Support incident and problem management as part of a global 24x7 support team.

Racking, Inventory & Vendor Handling

• Rack/de-rack hardware and handle decommissioning tasks.
• Maintain accurate inventory of cables (MM, SM, copper).
• Escort and coordinate with external vendors as needed.

What You Bring

• 2+ years of hands-on experience in enterprise Datacenter operations or support role.
• Working knowledge of servers, switches, routers, and structured cabling.
• Strong troubleshooting and problem-solving skills.
• Effective communication skills and ability to work effectively with internal teams and external vendors.
• Comfortable working at night and rotational shifts.
• Certifications (e.g., CompTIA, Cisco, or other IT infrastructure) are a plus.

Why Join Us?

• Be part of a collaborative and supportive tech team.
• Exposure to enterprise-level infrastructure and global operations.
• Opportunities to grow into lead roles or cross-train in advanced areas like network architecture.

Requirements

• 5+ years of work experience with Data Center Operations
• 5+ years of work experience with Patch Panels

Featured benefits

Medical insurance, Vision insurance, Dental insurance, 401(k)

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