Job Description

About the Office Manager position

We are looking for a qualified, responsible Dental Office Manager who will keep the dental office more efficient and pleasant for patients. You'll ensure excellent customer service and lift administrative and basic dental tasks off the dentist's shoulders. Dental office manager should be well-organized with close attention to detail. You will help us to create and maintain a proper work environment to optimize our organizational effectiveness, communication and safety. Your responsibilities will include scheduling staff, doctors and patients, making office supplies arrangements, greeting patients and providing general administrative support to our employees.

You should have at least 2 years' experience of working as a Dental Front Office manager or Dental Office Administrator. We expect you to be familiar with a variety of office software (including email tools, spreadsheets and databases) and to be able to accurately handle administrative duties.

Office Manager responsibilities are:

• Organize office operations and procedures and schedule staffing & appointments
• Manage the office layout, ordering supplies and equipment when needed
• Maintain the office condition and arrange necessary repairs
• Work together with HR to update and maintain office policies as necessary
• Oversee timely AR
• Manage office budget, ensure accurate and timely reporting
• Organize the on-boarding process for new employees and provide support to patients
• Assist staff with typical duties such as maintenance, scheduling, sterilization, patient satisfaction and so on

Office Manager requirements are:

• 2+ years' experience working as a Dental Office Manager
• Strong professional, mature, individual capable of handling all office/staff issues
• Good experience with dental office responsibilities, systems and procedures
• Good practical experience with office machines
  
• Good familiarity with all insurances including Managed Care/HMO
• Strong time management skills and ability to multi-task and prioritize work
• Strong organizational, planning and problem-solving skills with attention to detail
• Excellent written and verbal communication skills, with a creative approach to problems

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