Job Description

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Logistics at full potential

Strong leadership, management, and customer service are the heart of our operations at GXO Logistics. As a Lead Investigator, Compliance you will be an individual contributor responsible for the management of Compliance investigations globally within the organization from intake to completion.  You will also be responsible for providing oversight for other internal investigations as well as managing outside counsel and other investigation-related vendors, where needed.  This role will work closely and collaboratively with other functions within the company to investigate and remediate complex violations of company policy, including Legal, Human Resources, Internal Audit, Finance, IT, Safety, and Security.  

If you’re ready to take your career to the next level, come join us at GXO!

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Serve as Lead investigator on domestic and international investigations involving allegations of discrimination and harassment; conflicts of interest; fraud, waste, and abuse of company resources; accounting irregularities; and other violations of company policy  
• Conduct thorough, timely, and objective investigations, including but not limited to initial case assessment and triage; document preservation, collection, review, and analysis; leading witness interviews; the development of findings and proposed remediation; drafting investigative reports; and presenting investigation findings and proposed remediation to stakeholders on these matters
• Act as a global point of contact for advice and mentorship on investigation issues for your area of responsibility while reviewing, implementing, and providing training on internal investigation procedures and related compliance controls and policies
• Recommend corrective action, post-investigation improvement and support strategies, and other remediation as required, including policy changes to address issues identified during investigations
• Liaise directly with GXO leadership to provide investigation updates and align on next steps and remediation, as appropriate. 
• Leverage data to identify trends and opportunities and develop reports, metrics, and other materials as needed for regular updates on internal investigations to a variety of stakeholders
• Support the GXO Ethics & Compliance team through the monitoring of risk management systems and supporting systems and controls, conducting risk assessments, and designing and implementing remedial and risk mitigation measures
• Apply consistent and repeatable process oversight while engaging stakeholders to understand monitoring activities, audits, and associated controls for quality assurance with the different Compliance department areas
• Support the integration of new markets and business units into the compliance investigation program as the company continues to grow
• Partner closely and proactively with internal audit, legal and SOX leaders

What you need to succeed at GXO:

At a minimum, you’ll need:

• Bachelor’s degree in a related field 
• 7-10 years of experience conducting investigations
• Experience with Navex EthicsPoint or equivalent case management software
• Experience with Microsoft Office
• Strong ability to convey findings, facts, and other information with excellent written and oral communication skills
• Strong emotional intelligence and conflict management skills
• Familiarity with regulatory requirements for internal investigation programs (i.e. U.S. Sentencing Guidelines, Dodd-Frank, Sarbanes-Oxley, EU Whistleblowing Directive).  
• Comfort working across time zones and regions
• Travel Requirement: averaging 25%

It’d be great if you also have:

• JD strongly preferred
• Additional Language Skills; Spanish a plus
• Certified Fraud Examiner (CFE) Certification
• Experience working for a multinational company
• Knowledge of audit, financial and accounting concepts

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement  here. 

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