Weight Loss & Wellness Clinic
Position Type: Full-Time
Location: On-site at Northfield, IL.
Compensation: To be commensurate with experience: $23.00 - $27.00 an hour
We are a growing, patient-centered weight loss and wellness clinic dedicated to delivering exceptional care while maintaining strong operational and financial performance. We are seeking an experienced Medical Billing Office Manager to lead our administrative and revenue cycle operations.
The Medical Billing Office Manager will oversee all billing, revenue cycle, and front-office operations while leading and mentoring staff. This role requires a seasoned professional with deep knowledge of medical billing, insurance processes, and clinic operations—particularly in a high-volume outpatient or wellness setting.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.
Oversee day-to-day medical clinic operations , ensuring efficient patient flow, staffing coverage, and exceptional patient experience
Manage end-to-end medical billing and revenue cycle operations , including charge capture, claims submission, payment posting, denials, appeals, and collections
Supervise all front-desk, billing, and administrative staff , including hiring, onboarding, training, performance management, and scheduling
Ensure clinic compliance with HIPAA, OSHA, state regulations, and internal policies
Serve as the primary point of contact for operational issues, staff concerns, and patient escalations
Coordinate provider schedules, clinic templates, and room utilization to maximize productivity
Monitor and report on clinic KPIs, including AR days, collection rates, denial trends, patient volume, no-show rates, and revenue performance
Manage cash-pay and insurance-based services , including membership programs, weight loss packages, and retail product sales
Oversee inventory management for medical supplies, medications, and retail products
Maintain and optimize EMR/EHR and practice management systems , ensuring accuracy and efficiency across workflows
Develop, implement, and enforce clinic policies, procedures, and standard operating protocols
Partner with ownership and leadership on budgeting, forecasting, staffing models, and clinic growth initiatives
Support new service launches, provider onboarding, and clinic expansion efforts
Conduct regular audits of charts, billing, and workflows to ensure accuracy, compliance, and operational excellence
Minimum 10 years of experience in medical office operations and leadership
Extensive experience in medical billing and insurance reimbursement
Strong knowledge of CPT, ICD-10, and payer guidelines
Proven leadership experience managing teams in a medical setting
Experience in outpatient clinics; weight loss, wellness, or cash-pay models preferred
High level of organization, accountability, and attention to detail
Excellent communication and problem-solving skills
Proficiency with EMR/EHR systems and Microsoft Office
Experience with weight loss, aesthetic, or wellness clinics
Knowledge of hybrid insurance + cash-pay models
Prior involvement in clinic growth or multi-location operations
Opportunity to lead and shape clinic operations
Supportive, professional work environment
Growth potential within a rapidly expanding clinic
Salary: [Competitive, Commensurate with Experience]
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