Quality Improvement Coordinator Job at Department of Public Health, Contra Costa County, CA

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  • Department of Public Health
  • Contra Costa County, CA

Job Description

Job Description and Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by  identifying needs and coordinating support services for public health laboratories in local health jurisdictions  for the Laboratory Services Branch, of the Center for Laboratory Sciences.

The Health Program Speciaist I (HPSI), acting as the Quality Improvement Coordinator (QIC)  of the Tissue  Banks, Biologics, and Cytology Section (TBBCS), will lead quality improvement initiatives, and support  regulatory compliance and performance measurement. The QIC provides expert consultation, modernizes  systems and processes, and ensures timely and accurate communication with regulated entities. Serves as  a highly skilled technical consultant to the Section, Branch, and the Center for Laboratory Sciences on the  development of innovative tools.

The incumbent works under the direction of the Examiner III, Section Chief of the Tissue Banks, Biologics,  and Cytology Section in the Laboratory Field Services Branch.

If new to California state service, you will need to have taken and passed the examination for this classification in order to be hired for this position. If you are a current state employee, but do not have transfer eligibility or list eligibility, you will need to have taken and passed the examination for this classification in order to be hired for this position. Please go to CalHR’s website to review the exam bulletin:

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Please let us know how you heard about our position by taking this brief survey:

You will find additional information about the job in the .

Working Conditions


Telework Information

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.


Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions,  hours worked per week , and start/end dates (MM/DD/YYYY) .  Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference  Job Control # (501369)  and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email  apply@cdph.ca.gov  for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or,  a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


  • Critical thinking skills
  • Ability to communicate effectively, both orally and in writing, with leadership, other state, federal agencies, and CDPH.
  • Balance multiple priorities simultaneously in a fast-paced environment.
  • Ability to work under pressure, execute sound judgement and exercise a high degree of confidentiality.
  • Ability to organize and prioritize multiple assignments and meet deadlines.
  • Ability to work independently and/or collaboratively in a team environment.
  • Experience working with Databases, the ability to develop and evaluate alternative, analyze data, and present ideas and information effectively is a plus but not required.
  • Proficient in using MS (Excel, Word, SharePoint, Visio, and PowerPoint).
  • Excellent organizational and time management skills.

Benefits


Benefit information can be found on the CalHR website and the CalPERS website.

Cover Letter Instructions

Cover letter Required

Arial Font 12, Single Space

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Other -

    A Cover Letter is required and must be submitted with your application package.

Job Tags

Permanent employment, Full time, Contract work, Work at office, Local area, Remote work,

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