Job Description

Systems Administrator

FedTec is seeking a Systems Administrator who will be responsible for the installation, maintenance, and management of computer systems hardware and software, both stand-alone and networked. This role will also assist in the development and improvement of information technology services, ensuring secure, reliable, and efficient operations across the organization.

Location: Hampton, VA 23661

Primary Duties and Responsibilities

• Field all calls for computer assistance from employees and provide timely resolution.
• Install, maintain, and upgrade hardware and software across computerized systems (workstations, servers, peripherals).
• Log and track all computer assistance requests in electronic tracking software/ticketing tools.
• Provide ad hoc end-user training to help staff effectively use computerized systems.
• Perform routine LAN administration duties as required.
• Compile, write, and maintain documentation of all computer configurations, including adherence to minimum hardware/software standards.
• Maintain awareness of advances in information technology and recommend system modifications or enhancements as appropriate.
• Coordinate selection and purchase of data processing hardware and software for HRT in alignment with standards and budget.
• Explore and, where appropriate, implement new technologies to automate tasks related to client workstations and/or servers.
• Implement and manage backup routines for all networked computer systems.
• Provide development and/or maintenance support for specialized software programs as needed.
• Implement and manage virus protection strategy, including endpoint and server-based protections.
• Implement and manage server-based applications used to:
• Update workstations and servers
• Control and monitor Internet traffic
• Support other network and systems management functions
• Monitor system and application logs to identify problems or unusual behavior and take corrective action.
• Update and maintain server operating systems, ensuring security patches and upgrades are applied in a timely manner.
• Manage records created and received in compliance with the Records Management Policies and Procedures.
• Perform all job duties and responsibilities in a safe manner, following safety policies and procedures.
• Perform other related duties as required by the Sr. Director of Technology Services.

Required Knowledge, Abilities and Skills essential to Job Functions :

• In-depth knowledge of Microsoft server operating systems (e.g., Windows Server 2008/2012/2016 or newer).
• Strong hands-on experience with: Active Directory , DNS , DHCP
• Server hardware (installation, configuration, and troubleshooting)
• Experience with Backup Exec or other enterprise backup solutions.
• Experience working with VMware 6x/7x in a virtualized server environment.
• Experience with Microsoft Remote Desktop Services.
• Ability to install, configure, and troubleshoot:
• Server operating systems
• Server and workstation software
• Related hardware components
• Strong analytical and critical thinking skills to quickly identify issues and determine effective solutions.
• Ability to rapidly troubleshoot and resolve problems with minimal downtime in a production environment.

When You Join FedTec, You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. Just as you would do for your own family, we prioritize your safety, health, and happiness. That is why we've created the FedTec Total Well-Being program, offering benefits like:

• Health & Wellness: Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being.
• Time to Recharge: Generous paid time off to relax and rejuvenate.
• Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage.
• Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services.
• Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth.
• Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach , personal and group training sessions, company fitness challenges, and ongoing wellness support.

Visit to learn more about who we are and where you can make an impact!

Commitment to Non-Discrimination

As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions.

If you feel that your qualifications, talents, and values align with our culture, we welcome you to apply by submitting your resume today!

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