Job Description
A local healthcare client is seeking a Systems Administrator to join their IT team. This role is critical for managing a large-scale endpoint environment and serves as the highest technical escalation point for Help Desk and Field IT teams. The ideal candidate will have strong technical expertise in Windows imaging, Quest KACE, and automation strategies, along with excellent communication and problem-solving skills.
Compensation:
$35-42 per hour
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
-Serve as escalation for Help Desk and Field IT teams; troubleshoot complex issues on Windows, Chromebooks, and BYOD devices.
-Perform encryption compliance checks and remediation using Quest KACE.
-Create and maintain Windows images monthly, including updates and drivers (must have prior imaging experience).
-Implement automation strategies and leverage scripting (PowerShell) to reduce support calls and improve efficiency.
-Package and deploy software updates; collaborate with Help Desk for distribution.
-Utilize ticketing systems for issue tracking and resolution; prior experience required.
-Hands-on experience with Quest KACE for imaging and device control (preferred); familiarity with Intune or similar MDM solutions is a plus.
-Strong problem-solving skills and ability to act as the final line of defense for technical escalations.
-Excellent communication skills for remote work and cross-team collaboration, including interaction with leadership and C-suite.
-Reliable, proactive, and collaborative; prior Help Desk experience highly valued. Experience in healthcare or education environments.
Familiarity with large-scale endpoint environments (50,000+ devices).
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