Job Description

A New Landmark Store. A Timeless Career Opportunity.

At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination in Corpus Christi, TX.

Corpus Christi, Texas is a vibrant coastal city where a beach lifestyle meets a growing metropolitan economy—making it an ideal destination for luxury retail. With its scenic bayfront, year-round sunshine, and thriving industries like energy, healthcare, and tourism, the city attracts both locals and visitors seeking elevated shopping experiences. Between 2009 and 2019, Corpus Christi attracted over $50 billion in new business investments, solidifying its role as a key economic hub in South Texas. As home to Texas A&M University–Corpus Christi and one of the largest ports in the U.S., the area continues to grow in both population and purchasing power, offering an exciting opportunity to build a rewarding career in a dynamic market. From waterfront views to a walkable downtown, Corpus Christi is the perfect setting for our newest landmark store location.

As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing.

We are seeking an experienced Watchmaker to join our growing team in Corpus Christi. This is an exciting opportunity for a passionate craftsperson to join a luxury service environment, working with world-class timepieces. The ideal candidate is detail-oriented, technically skilled, and thrives in a high-volume, fast-paced setting.

Key Responsibilities

Luxury Timepiece Repair & Service

• Diagnose mechanical and automatic watch issues with precision
• Perform comprehensive service and repairs
• Provide accurate repair estimates and service recommendations
• Maintain detailed records of all repairs, services, and parts used
• Ensure exceptional craftsmanship and adherence to brand standards

Operational Excellence

• Communicate clearly and professionally with team members and clients regarding timelines, estimates, and service expectations
• Maintain and calibrate watchmaking tools, machines, and equipment to ensure optimal function
• Monitor and manage inventory of watch parts, ordering as needed to support timely repairs
• Forecast and organize repair workload to consistently meet performance expectations
• Support store operations with a collaborative, solutions-oriented approach

Client Engagement & Support

• Partner with the sales team to support client consultations and elevate the luxury service experience
• Serve as a brand ambassador for craftsmanship and technical excellence

This team member must embody REEDS' core values:

• Integrity – We live ethically and honestly in every moment and interaction.
• Performance Excellence – We pursue success relentlessly and learn from every experience.
• Stewardship – We honor the trust placed in us by our associates, clients, and communities.
• Professionalism – We attract and grow exceptional talent through development and self-leadership.
• Entrepreneurial Spirit – We embrace imagination, creativity, and forward-thinking action.
• Team Orientation – We thrive through collaboration, shared goals, and mutual respect.
• Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun.

Requirements

• Qualifications
• Minimum 3 years of proven experience as a Watchmaker in a luxury or high-end retail environment
• In-depth technical knowledge of mechanical and automatic movements, repairs, and servicing
• Skilled in polishing, refinishing, and using watchmaking equipment
• Ability to work with extreme precision and a high level of detail
• Strong communication and organizational skills
• Basic computer proficiency and experience managing repair workflows
• Must be legally eligible to work in the U.S.
• Must be able to sit or stand for extended periods as required

Benefits

REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

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